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Relationship Commerce (Feat. Eddie Hsieh, Ordergroove and Daniel Kim, Hawaii Volcanic Beverages)

Relationship Commerce (Feat. Eddie Hsieh, Ordergroove and Daniel Kim, Hawaii Volcanic Beverages)

FromFuture Commerce Podcast: eCommerce, DTC and Retail Strategy


Relationship Commerce (Feat. Eddie Hsieh, Ordergroove and Daniel Kim, Hawaii Volcanic Beverages)

FromFuture Commerce Podcast: eCommerce, DTC and Retail Strategy

ratings:
Length:
40 minutes
Released:
Jan 14, 2022
Format:
Podcast episode

Description

Connecting Acquisition Back to SubscriptionHawaii Volcanic Beverages is a purpose-driven ultra-premium alkaline water and active lifestyle brand based in Hawaii. Ordergroove helps innovative brands enable Relationship Commerce with successful subscription, predictive reorder, and membership experiences.“Water brands have a tremendous opportunity in really high, densely populated metropolitan areas…no one wants to lug around a case of water in the subway, walk up 10 flights of stairs to their apartment on a monthly basis. So why not just order it online?” -DanielThere are three major parts of relationship commerce. How you get them to enroll, the way you retain them, and the way you extend lifetime value. “Ordergroove provides this platform or this flexibility out of the box for people.” -Eddie“What eCommerce enables us to do is eliminate those barriers of not having those distribution points to where even if we have someone come all the way from New York to Hawaii to buy our water and they want to take that product home with them, they can still jump on our website and get a case delivered to them all the way in New York.”-DanielAssociated Links:Learn more about Eddie Hsieh and OrdergrooveLearn more about Daniel Kim and Hawaii Volcanic BeveragesSubscribe to InsidersListen to our other episodes of Future CommerceListen to our newest podcast, Infinite ShelfHave any questions or comments about the show? Let us know on Futurecommerce.fm, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!
Released:
Jan 14, 2022
Format:
Podcast episode

Titles in the series (100)

Are you looking for eCommerce insights, strategy, or operational advice for your eCommerce business? Future Commerce is the leading podcast for founders and operators alike who aren't looking for the next conversion rate optimization tip or how to execute a playbook. It's for those who yearn for something deeper than CRO and PPC. Each week our hosts Phillip Jackson and Brian Lange ask hard questions to founders and executives at successful brands and how they turned their 'making money online' approach into a thriving business. Weekly essays, blogs, show notes, full transcripts, and quarterly market research reports are available at https://futurecommerce.fm