In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Josh Fedie, founder of Sales Reach, about reducing buyer's remorse, improving the buyer's journey, and getting personal with video. Listen to more CX conversations on Ethan's podcast, The Customer Experience Podcast by clicking through one of the following links to your favorite podcast player: Apple Podcasts Spotify Sticher Google Play Google Podcasts