Excellence is quality driven. And this is the inside scoop with Martha Woodward, CEO of Quality Driven Software, a.k.a. QDS. So if you have a service business with employees, independent contractors or virtual assistants, this is for you. Cleaning business owners want to know how to boost employee performance. The answer lies in quality checks and a client satisfaction survey that holds house cleaners accountable. Every maid service needs to measure customer satisfaction. Today's #AskaHouseCleaner sponsors are #SavvyCleaner. (Training and Certification for maid service companies.) *** CHECK OUT MARTHA WOODWARD *** Quality Driven Software - https://QualityDrivenSoftware.com Pay for Performance Training - https://ThePayforPerformanceExpert.com *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/show *** MOST REQUESTED LIST OF STUFF I USE *** https://bit.ly/AngelasStuff *** MORE VIDEOS ON THIS TOPIC *** Quality Driven - Getting Started - Quality Driven Software - https://youtu.be/Ejg9ApVPG1w Quality Driven - Reports - Quality Driven Software - https://youtu.be/1ssGqA7KXIE Pay for Performance (Compensation Plan) - Gregg Learning - https://youtu.be/-XqfsfLiy90 Stop Trying to Motivate Your Employees | Kerry Goyette | TEDx Talks - https://youtu.be/7lhVUedc1a4 RSA ANIMATE: Drive: The surprising truth about what motivates us - The RSA - https://youtu.be/u6XAPnuFjJc *** RESOURCES ABOUT EXCELLENT QUALITY IN YOUR SERVICE BUSINESS *** Power of Ultimate Six Sigma(r), The: Keki Bhote's Proven System for Moving Beyond Quality Excellence to Total - https://amzn.to/31SZiJh Getting Service Right: Overcoming the Hidden Obstacles to Outstanding Customer Service - https://amzn.to/2ZbGtEc The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service - https://amzn.to/320UMsp Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills - https://amzn.to/2Hlsukp Serve to Lead: 21st Century Leaders Manual - https://amzn.to/2ZkKSzY We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.   *** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/ *** VRBO AIRBNB CLEANING FACEBOOK GROUP *** https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/ *** LOOKING FOR WAY TO GET MORE CLEANING LEADS *** https://housecleaning360.com *** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner *** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids. *** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you h