Reinventing Customer Support For the Integrator Channel

Announcing The Smart Home Show With Michael Wolf: An announcement! If you're interested in smart home, you're going to love this show. This is just Mike talking a little about what's to come (and what happened to Smartwatch.FM). Check out The Smart Home Show at: http://www.technology.fm/thesmarthomeshow/ And here's the first episode: https://soundcloud.com/smarthomeshow/smart-home-show-1-phil-dumas http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

4 min listen

Smart Home Show #6: INSTEON's Joe Dada: Guest: INSTEON founder Joe Dada In this episode, Mike talks to INSTEON founder and CEO Joe Dada about the story behind the SmartLabs, SmartHome.com and INSTEON. Dada discusses the transition from selling X10 in the 90s to creating their own technology, the evolution of the company, INSTEON's place in the broader home automation space and how he sees the market evolving in coming years. You can find out more about INSTEON, SmartHome.com and SmartLabs at http://www.smartlabsinc.com/ Find a transcription of this episode and more The Smart Home Show episodes at http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

31 min listen

Smart Home Week in Review #2 (Aug 30, 2014)with Richard Gunther: We've got all your smart home news covered for the week ending August 30th, 2014! Mike's guest is Richard Gunther, host of the Home: On podcast from the Digital Media Zone. Visit http://www.technology.fm/thesmarthomeshow/ for full show notes with links. The topics we discuss on today's show are: - August finally ships it's Wi-Fi smart lock -Simplicam takes on Dropcam - what features really matter with a netcam? -Zuli gets funding for smart plugs - Bluetooth mesh and beacon enabled smart plugs -IFTTT gets a boatload of money too - are they the middleware for IoT? -Apple iWatch with HomeKit & Healthkit - what to expect -GE Link Bulb - on sales at Home Depot You can listen to Richard's show at http://www.thedigitalmediazone.com/podcasts/home-on/ You can subscribe to the Smart Home Show at http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

32 min listen

SHS #23: Talking About Thread With Chris Boross: Guest: Chris Boross, President of the Thread Group Last week, Nest, Samsung and five other companies announced Thread, a new wireless networking protocol aimed at the Internet of Things and the smart home. I talked to Chris about how Thread differs from what is out there, some of the technology decisions they made and what we can expect over the next 12 months with Thread. You can find out more about Thread at http://threadgroup.org/Home.aspx You can find more Smart Home Show episodes and where to subscribe in iTunes and Stitcher at http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

22 min listen

SHS #12: Ayla Networks CEO Dave Friedman: Guest: Dave Friedman, CEO of Ayla Networks Ayla Networks is a company that helps companies and service providers build large Internet of Things products with its IoT cloud platform. The company recently raised $14.5 million, so Dave and I talk about what they plan to do with that money, where they fit in the smart home and IoT space, and much more. You can find out more about Ayla at: http://www.aylanetworks.com/ Subscribe to the Smart Home Show at: http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

19 min listen

SHS #30 - The Pēq Smart Home Hub: Last week, Smart Home Ventures debuted a new smart home hub called Pēq, which will be available through Best Buy on August 31st. I caught up with Ted Schremp, the CEO of Smart Home Ventures, to hear about the new platform. You can learn more about Pēq at https://www.mypeq.com/ You can subscribe to more Smart Home Shows at http://www.technology.fm/thesmarthomeshow http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

19 min listen

SHS #15: INSTEON talks about Microsoft deal: Today INSTEON and Microsoft announced a strategic relationship where Microsoft will carry INSTEON products in the Microsoft stores and online and have co-developed a Windows 8 and Windows Phone 8 app for INSTEON smart home systems.. I caught up with Isaac Sanz and Carlos Anchia from INSTEON, who pre-briefed me about the news. Here is that conversation. You can find out more here: http://www.insteon.com/ You can find more Smart Home Shows at: http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

10 min listen

SHS #25: No more dumb sprinklers! Talking smart irrigation with Rachio's Chris Klein: Guest: Rach.io's Chris Klein Is your sprinkler system dumb? Maybe it's time to make it smart. Rachio builds a Wi-Fi connected sprinkler/irrigation controller and we talk to Chris Klein about the product, what this means and get a little of the story behind this Colorado based startup. You can find out more about Rachio at www.rach.io Subscribe to more Smart Home Show at http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

19 min listen

Smart Home Show #5: Andrew Brooks of SmartThings: Guest: Andrew Brooks of SmartThings In this episode, Mike talks to Andrew Brooks of SmartThings. We talk about the SmartThings smart home platform, the developer community for SmartThings, what's new with SmartThings, how the smart home landscape is changing and more. You can find SmartThings at www.smartthings.com Subscribe to The Smart Home Show at http://www.technology.fm/thesmarthomeshow/ Send questions or comments to thesmarthomeshow@gmail.com Or just send them to Mike on Twitter at www.twitter.com/michaelwolf http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

29 min listen

Smart Home Show #1: Unikey's Phil Dumas: The first episode of The Smart Home Show! Our guest is Phil Dumas. We talk a little about the show, what to expect and then we talk smart locks with Unikey's Phil Dumas. You can find out more about Unikey at: http://www.unikey.com/ Find The Smart Home Show at: http://www.technology.fm/thesmarthomeshow/ Questions/comments/guest suggestions? Email at thesmarthomeshow@gmail.com or leave voicemail at (515) 758-5566 http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

25 min listen

SHS#16: Zonoff's Mike Harris: Guest: Zonoff CEO Mike Harris. Mike Harris has been around the the connected home since the 90s, from his time at Ravisent, to Digital 5 to DiVX to his newest company Zonoff, which has built a smart home platform that powers other products like the Staples Connect. You can find out more about Mike and Zonoff at www.zonoff.com Subscribe to the Smart Home Show at http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

36 min listen

SHS #27: A conversation with Wink's Chaz Flexman: Guest: Chaz Flexman, GM of Wink Wink came out nowhere this summer, and surprised a lot of people as the new spinout from Quirky announced its new hub and nationwide distribution partnership with Home Depot. I caught up with Chaz Flexman, the guy running the show over at Wink, to hear how the rollout is going, what the company's thinking was behind creating a dedicated smart home company and where he sees things going. You can find out more about Wink at http://www.winkapp.com/ You can listen to and subscribe to the Smart Home Show at: http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

27 min listen

Smart Home Show: The Biggest Stories from Smart Home in 2014: Mike bravely battles a cold to bring you the biggest stories from 2014 in smart home just before he gets ready to fly to Vegas for CES 2015. Subscribe to future smart home shows at www.thesmarthomeshow.com and read our newsletter at www.smarthomeweekly.net Follow Mike on Twitter to keep track of what he publishes for CES: www.twitter.com/michaelwolf http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

30 min listen

#18: Talking to Autonomic's Michael de Nigris: Guest: Michael de Nigris, CEO of Autonomic Controls. Autonomic makes media servers and connected music systems for the custom installer channel. We talk to Michael about the space, the evolution of Autonomic from a company that developed Windows Media Center software to a full-fledged media server and connected hardware company. You can find out about Autonomic at: http://www.autonomic-controls.com/ You can listen to and subscribe to more Smart Home Show goodness at: http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

28 min listen

SHS #20: Talking Google, Quirky, HomeKit and (of course) Greenwave with Nate Williams: Guest: Greenwave Systems Nate Williams. I was going to talk to Nate about Greenwave today, but given the huge amount of news the last few days (Google buying Dropcam, Quirky's Wink spinout), I also figured I'd tap into Nate's smart home brain to talk shop. We talk about Nate's background in connected home, what exactly Greenwave does, and then we dive into the news of Google's acquisition of Dropcam, Quirky's Wink launch and their partnership with Home Depot, and we also talk about what Nate thinks of HomeKit. You can find out more about Greenwave at www.greenwavesystems.com You can listen to and subscribe to the Smart Home Show at http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

39 min listen

Smart Home Weekly: Amazon Echo, iDevices $10 Mil, Target Smart Home, Quirky Goes Nuts: This is the Smart Home Weekly news wrap up for the week ending November 15, 2014. In this episode, I talk about: -Amazon's Echo (and whether its a smart home controller) -iDevices, $10 Million HomeKit bet -Target's entry into smart home -The Scout home security appliance has started shipping -Quirky's huge smart home announcement this week If you want to see my written analysis of all this news, go to www.smarthomeweekly.net I also announce the winner of the August smart lock giveaway in this episode. If you want to enter for future giveaways, just give a review of the Smart Home Show in iTunes, Stitcher or other podcast app and email it to thesmarthomeshow@gmail.com Subscribe to the Smart Home Show at http://www.technology.fm/thesmarthomeshow/ You can see the full write up (more than just show notes, folks) for this and Smart Home Weekly podcasts at: www.smarthomeweekly.net Remember t by The Smart Home Show

26 min listen

SHS #10: Liat Ben-Zur of the AllSeen Alliance: Guest: Liat Ben-Zur Liat Ben-Zur is the Chairman, Board of Directors, for the AllSeen Alliance. The AllSeen Alliance is a consortium that is developing an open source software framework for the Internet of Things. We talk to Liat about how AllSeen differs from other organizations building standards and specifications, what it means for a device which utilizes the AllSeen framework, how far along the consortium and its members are in getting its work into the market and much more. You can find out more about Liat and The AllSeen Alliance at: https://allseenalliance.org/ You can listen to and subscribe to the Smart Home Show at: http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

24 min listen

SHS #24: Talking Z-Wave and Smart Home with Mark Walters: Guest: Mark Walters, Chairman of the Z-Wave Alliance A whole lots been going on in the smart home world lately, including a whole bunch of new tech standards and protocols. One that's been around for a while, Z-Wave, is in millions of homes today and is the key networking tech for many smart home systems. We catch up with Mark to talk about the state of Z-Wave, talk about some of the new standards and where he sees Z-Wave going in the future. You can find out more about Z-Wave at http://www.z-wavealliance.org/ You can subscribe to more Smart Home Shows at http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

41 min listen

SHS #11: Smart Home Therapy Session #1: This is the first installment in a semi-regular series called Smart Home Therapy. In smart home therapy, Mike talks to a guest about his smart home needs, what he wants to achieve, and hopefully over time figure out some solutions. The first patient is Aaron Cohen. Aaron gets credit for the idea for the show, as he wanted to talk about what he should do to get his home "smart" when he moves into it in the coming months. We'll have another episode (any maybe even more than one) with Aaron, but in this episode we talk about what he wants and decide on at least one vendor. For more Smart Home Show episodes, go to http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

75 min listen

Smart Home Week In Review For Week Ending Sep 6, 2014: This is the smart home week in review for the week ending September 6, 2014! The week started slow as folks recovered from Labor day weekend and shuttled kids back to school, but it finished strong. You can listen to the podcast where we discuss the week that was in smart home, or if you're the TLDL (Too Long, Didn't Listen) type, just read the wrap up below. I am going to try and do a written flash-analysis of the news every week, so if you want to get notified, subscribe to the NextMarket newsletter and you'll get an email each time we publish a wrapup. This week's guest on the podcast is Aaron Cohen, long-time serial entrepreneur, smart home enthusiast and all around smart guy. We get deep on some of market dynamics and business models, so if that's your thing, enjoy this episode! Topics discussed (see full show notes at http://www.technology.fm/thesmarthomeshow/) -Savant gets some $ (2-3 x revenues, sam by The Smart Home Show

35 min listen

Unikey CEO Phil Dumas On $10 Million Funding Round, State Of Smart Lock Market: Guest: Unikey's Phil Dumas. Today Unikey announced a $10 million series A funding round. I caught up with the company's CEO Phil Dumas to talk about Unikey's business, the investors and the state of the smart lock market. You can find out more at www.unikey.com You can find more Smart Home Shows at www.thesmarthomeshow.com http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

23 min listen

Smart Home Show Special: First Thoughts on Apple HomeKit: Mike has some initial thoughts on what Apple's HomeKit means for the smart home world. For more episodes of the Smart Home Show, go to: http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

8 min listen

Smart Home Show #17: Control4's Paul Williams: Guest: Paul Williams, VP of Security & Communications Products, Control4 Control4 helped change the face of home automation over the past decade, helping to bring a modern software-centric approach to the custom installer channel. Mike catches up with Paul to talk about Control4's business, how it's evolved, and where it's going. You can find out more about Control4 at www.control4.com You can listen to all the Smart Home Show episodes at: http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

30 min listen

Smart Home Week In Review #1: pēq, Wink, Thread, Savant, Apple TV: The first Smart Home Week in Review edition of the Smart Home Show for the week ending August 24th, 2014! Mike breaks it down with his all-time favorite home automation journalist Julie Jacobson of CEPro.com, and Electronic House technology editor Grant Clauser! Go to http://www.technology.fm/thesmarthomeshow/ for full show notes with links to stories as well as subscribe options. Check out www.cepro.com and www.electronichouse.com as well! Topics: -The new pēq smart home hub, how it compares, what Best Buy will do with it -Wink got put on probation by Amazon - big deal or not? -What's the word on the street around Thread? -Let's speculate about Apple TV becoming a smart home hub, shall we? -Is Savant going to IPO? Lots of other great stuff. Listen! Email us at thesmarthomeshow@gmail.com if you like this new weekly catch up on all things smart home. http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

44 min listen

SHS #19: Lew Brown of Vera/MiOS: Guest: Lew Brown, President of Vera/MiOS. Lew's been in the smart home space for a long time, and his most recent venture is as President of Vera/MiOS. We talk about the company, the two sides to the business - the consumer brand Vera (formerly Mi Casa Verde) and MiOS, the software platform - as well as the broader smart home market. If you want to know more about Lew and Vera, check out www.getvera.com For more Smart Home Shows, go to http://www.technology.fm/thesmarthomeshow/ You can email Mike with questions, sponsorship requests and pitches at thesmarthomeshow@gmail.com http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

30 min listen

Smart Home Show: The Bluetooth Smart Home With Oort's Radek Tadajewski: Guest: Radek Tadajewski of Oort. Mike goes deep on the Bluetooth centric smart home with Oort's Radek Tadajewski, which is launching their Bluetooth smart home system on October 15th in New York. If you want to know more about how Bluetooth will fit into the smart home in the future, this is a must listen! You can find out more about Oort at www.oort.in You can find more Smart Home Shows at http://www.technology.fm/thesmarthomeshow/ Also, join Mike on October 30th when he has a live conversation with the GM of Lowe's Smart Home and the CEO of Zonoff: http://nextmarket.co/pages/webinars http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

29 min listen

Smart Home Show: Wally Home's Jeremy Jaech: Guest: Jeremy Jaech, CEO of SNUPI, creator or Wally Home. In this episode, Mike catches up with Jeremy Jaech, longtime Seattle entrepreneur and the CEO of SNUPI. SNUPI has a product called Wally Home, an in home moisture sensor which uses a patented technology that allows ultra low cost communication using in home powerline and enables a battery to last up to 10 years. You can find out more about Wally Home at: http://www.wallyhome.com/ Please subscribe to the Smart Home Show at: http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

24 min listen

SHS#26: A Talk With Lowe's Smart Home GM Kevin Meagher: Guest: Kevin Meagher, GM and VP of Smart Home at Lowe's This week I caught up with Kevin Meagher, who heads up the smart home effort at Lowe's. Lowe's was the first national home improvement retailer to make a big move into the smart home and consumer IoT, and so I wanted to hear what Meagher and the Lowe's team had learned over the past few years. We talk about how to sell smart home at retail, the overall market and the Lowe's looks to make the confusing mess of standards around the smart home make sense for the consumer. You can find out more about Lowe's Iris at: http://www.lowes.com/cd_Iris_239939199_ You can listen to the Smart Home Show and subscribe at: http://www.technology.fm/thesmarthomeshow/ http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

31 min listen

SHS #14: Smart Home Therapy Session #2: This is the second session of Smart Home Show's smart home therapy. Back on the couch is Aaron Cohen, and this time Mike has brought reinforcements in the person of Seth Johnson, who in addition to being a really nice guy, hosts his own podcast at www.hometech.fm Seth and Mike listen to Aaron and try to solve his smart home issues, this time focusing specifically on audio and video. We talk Sonos, Control4, the home system integrator process, multiple screens/multi-room TV, etc etc. It's a great show, so take a listen! Subscribe in iTunes: https://itunes.apple.com/us/podcast/smartwatchfm/id689329574 Subscribe using RSS: http://feeds.feedburner.com/soundcloud/scvz Subscribe in Stitcher: http://www.stitcher.com/podcast/nextmarket/the-smart-home-show?refid=stpr Thanks for listening! Email comments and questions to thesmarthomeshow@gmail.com http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

61 min listen

Smart Home Show: Talking Smart Water With Sunnovations' Matt Carlson: In this podcast, we talk with Sunnovations Matt Carlson about their new smart hot water heater device, Aquanta. We also announce the winner of our latest giveaway! You can find out more about Aquanta at https://www.kickstarter.com/projects/651800236/aquanta-cool-technology-for-hot-water You can find the Smart Home Show at www.thesmarthomeshow.com http://knit.audio/podcast-advertising (via Knit) by The Smart Home Show

22 min listen

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Reinventing Customer Support For the Integrator Channel

Reinventing Customer Support For the Integrator Channel

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