Episode Description In this episode of the Miles to Memories podcast we discuss how bank’s customer service has seriously diminished. We also talk about our most unexpected, or favorite, upgrades from hotel or airline status and why now is the time to plan for summer travel. Episode Notes 8:06 - Hilton Superbowl promo 11:28 - BofA fraud update 18:35 - Our best upgrades 27:01 - Time to plan summer travel Enjoying the podcast? Please consider leaving us a positive review on your favorite podcast platform! You can also connect with us anytime at podcast@milestomemories.com.  You can subscribe on Apple Podcasts, Google Play, Sticher, Spotify, TuneIn, Pocket Casts, or via RSS. Don't see your favorite podcast platform? Please let us know! Music: Rewind by Jay Someday | https://soundcloud.com/jaysomeday Music promoted by https://www.free-stock-music.com Creative Commons Attribution 3.0 Unported License