30 min listen
Episode 454: The Ins and Outs of Customer Success w/ Lincoln Murphy
Episode 454: The Ins and Outs of Customer Success w/ Lincoln Murphy
ratings:
Length:
37 minutes
Released:
May 10, 2017
Format:
Podcast episode
Description
In this podcast, we decipher the mysteries of customer success, and cover how that role should play out in the overall revenue scope.
Lincoln Murphy, Customer Success Architect and Mentor at Storm Ventures, and co-author of Customer Success: How Innovative Companies Can Reduce Churn and Grow Recurring Revenue, joins me on this episode.
Lincoln Murphy, Customer Success Architect and Mentor at Storm Ventures, and co-author of Customer Success: How Innovative Companies Can Reduce Churn and Grow Recurring Revenue, joins me on this episode.
Released:
May 10, 2017
Format:
Podcast episode
Titles in the series (100)
Episode 1: Sales Best Practices in Prospecting, with Mike Weinberg, best-selling author of "New Sales. Simplified.": In this episode, Mike shares some of his key recommendations for disciplined prospecting and why there's a huge need for greater specialization in sales roles. by Sales Strategy & Enablement by Revenue.io