As the world continues to adapt and grow, Fabrice Limon and Pasan Wijesena share their perspectives of seeing customer behaviours and experiences evolve and change over the year, as well as insight into what the future holds. From guests' response to bars opening to the question over whether at-home experiences will continue, this episode reveals all when it comes to the new “customer norm”.You must be over legal purchase age to listen.Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.See omnystudio.com/listener for privacy information. Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.