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    Diffusing the Bar: Tips from a Hostage Negotiator to Calm Difficult Customers

    Diffusing the Bar: Tips from a Hostage Negotiator to Calm Difficult Customers

    FromBar Chat

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    Diffusing the Bar: Tips from a Hostage Negotiator to Calm Difficult Customers

    FromBar Chat

    ratings:
    Length:
    41 minutes
    Released:
    Mar 3, 2022
    Format:
    Podcast episode

    Description

    Want to stop trouble in your bar before it begins? On this special Bar Chat episode, find out how to assess state of minds and effect change using just your language with Martin Richards, Hostage and Crisis Management Specialist. You must be over legal purchase age to listen.Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.CONNECT WITH US ON: Facebook: https://www.facebook.com/DiageoBarAcademy Instagram: https://www.instagram.com/diageobarac/  Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
    Released:
    Mar 3, 2022
    Format:
    Podcast episode

    Titles in the series (93)

    Join host Tristan Stephenson as he chats to some of the biggest and best names in the industry. From the finer details of spirits and cocktails to the latest trends and movements sweeping the bar industry around the world. You must be over legal purchase age to listen.Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo. Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.