12 min listen
114 The Mishandled $8000 Pizza Order
114 The Mishandled $8000 Pizza Order
ratings:
Length:
10 minutes
Released:
Jan 9, 2020
Format:
Podcast episode
Description
The people who directly interact with prospects and customers ARE the company to those buyers. One screw up by one person can cause them to never buy there again. And most of these people who interact with buyers don't realize the true lifetime value of a customer. Such was the case of the pizza shop owner Art had tried to order from. This will get you thinking about the real value of your customers, how important every interaction is, and what you can do to maximize them.
Released:
Jan 9, 2020
Format:
Podcast episode
Titles in the series (100)
002 - How to Get People to Do What You Want--Without TELLING Them to Do It: When you tell someone what you thing they should do or think, and they haven't gone there yet with their own thinking, AND if the suggestion is off-target, the natural reaction is resistance. Which is exactly what many salespeople do every day. Here's... by The Art of Sales with Art Sobczak