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    Implement These 5 Tactics to Improve Employee Experience

    Implement These 5 Tactics to Improve Employee Experience

    FromThe Chief Customer Officer Human Duct Tape Show

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    Implement These 5 Tactics to Improve Employee Experience

    FromThe Chief Customer Officer Human Duct Tape Show

    ratings:
    Length:
    57 minutes
    Released:
    Nov 1, 2018
    Format:
    Podcast episode

    Description

    As a business leader or owner, do you think about how your approach to hiring impacts your organization and customer experience? In today’s podcast episode, I’m revisiting conversations with two previous guests, Mary Winfield, VP of Customer Experience and Trust at Lyft, and Carolyne Matseshe-Crawford, Head of Fan Experience at Fanatics. Both of these women place a strong value on employee experience, and you’ll hear some of their strategies regarding implementation tactics. Get show notes at customerbliss.com/cb125.
    Released:
    Nov 1, 2018
    Format:
    Podcast episode

    Titles in the series (100)

    Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne Bliss, five time Chief Customer Officer and author of "Would You Do That To Your Mother?" and “Chief Customer Officer 2.0." Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.