You're in a situation that's looking like it's quickly turning into a crisis situation. What do you do? You're in a situation where someone might harm themselves or someone else. What does it take to control and resolve the crisis? Scott Tillema, a police negotiator shares the steps you can take to control of the situation. Scott talks about mental health and what you can do for your loved ones who may be struggling. These are long overdue conversations that we're starting to talk about more and more. ALL SHOW NOTES AND LINKS AT: negotiations.ninja/podcast