This bonus podcast episode was taken from a very popular 9 minute video that was posted on how our we started our call center outsourcing company, Expivia Interaction Marketing Group. From where I came from, to being laid off, bootstrapping, making payroll, hiring our first employees to growing into a 500 seat USA call center. Please take some inspiration from a regular guy that focused on a goal and won’t give up.The "Advice from a Call Center Geek!" podcast is sponsored by Expivia Interaction Marketing, a leader in USA call center/customer service outsourcing.  Check Expivia out at www.expiviausa.com  Text me: 814.247.0366Follow me: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Watch us: Advice from a Call Center Geek Youtube Channel