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Tips on Hiring Contact Center Associates in Today's Environment

Tips on Hiring Contact Center Associates in Today's Environment

FromAdvice from a Call Center Geek!


Tips on Hiring Contact Center Associates in Today's Environment

FromAdvice from a Call Center Geek!

ratings:
Length:
15 minutes
Released:
Jul 1, 2021
Format:
Podcast episode

Description

It seems there is a big struggle to get people back to work post-pandemic. For various reasons, many service sector jobs, including the contact center are finding it harder and harder to find the quality help need to staff appropriatelyIn this episode of "Advice from a Call Center Geek" we dig into proven hiring techniques to try to help all our listeners through this workforce shortage. We talk about what social platforms work the best, how to best use them, and what type of budget do you need.Many other options as well are talked through such as how to set up an employee referral program, using your present workforce to mass post, and looking at many other options that will hopefully give you some ideas to increase your call center hiring capacity not just for now but for the future as well  Follow Tom: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Schedule time with me to talk about anything call center related:https://calendly.com/call_center_advice/15minLinkedin Group: https://www.linkedin.com/groups/9041993/Watch us: Advice from a Call Center Geek Youtube Channel 
Released:
Jul 1, 2021
Format:
Podcast episode

Titles in the series (100)

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!