The Ultimate Guide To Contact Center Outsourcing Episode...we created it!This episode of "Advice from a Call Center Geek!" is designed to give you everything you need before you outsource.What to look out for, what to negotiate, pricing... it's all here.This episode will give you everything you need to make the right decision about outsourcing (or not to outsource) your contact center.We also have a full downloadable guide that goes into even more depth that you can find here:Ultimate Guide to Contact Center Outsourcing!Follow Tom: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Schedule time with me to talk about anything call center related:https://calendly.com/call_center_advice/15minLinkedin Group: https://www.linkedin.com/groups/9041993/Watch us: Advice from a Call Center Geek Youtube ChannelText Me: Text "Call Center Manager" to 814-247-0633If you would like to appear on "Advice from a Call Center Geek! make sure you shoot tom an email at tlaird@expivia.net!Stories and Strategies for Public RelationsCommunication is in every facet of our daily business.Listen on: Apple Podcasts   Spotify