Artificial intelligence. It’s one of the biggest issues impacting the world and it’s going to have major implications for learning businesses.  The key is making sure you’re tuned in to the topic and prepared for the accompanying changes on the horizon for learners in your particular field or industry. In this episode of the Leading Learning podcast, Celisa and Jeff discuss how artificial intelligence (AI) is impacting learning businesses across 4 key areas in the customer engagement cycle: employment, marketing, products/services, and evaluation and impact. They also share tips and resources to help learning leaders begin thinking about how to best position themselves to meet the evolving needs of learners. Full show notes available at https://www.leadinglearning.com/episode173.  Our sponsors for this episode are: Blue Sky eLearn, the creator of the Path Learning Management System, an award-winning cloud-based learning solution that allows organizations to easily deliver, track, and monetize valuable education and event content online. Blue Sky also provides webinar and webcast services, helping you maximize your content and create deeper engagement with your audience across the world. Authentic Learning Labs, an education company seeking to bring complementary tech and services to empower publishers and L&D organizations to help elevate their programs. The company leverages technology like AI, Data Analytics, and advanced embeddable, API-based services to complement existing initiatives, offering capabilities that are typically out of reach for resource-stretched groups or growing programs needing to scale.