Matt Falkner is the Product Manager and Sales Manager at Mirketa, a Salesforce partner which specializes in adding new functions for Salesforce clients, including users of Salesforce.org's Nonprofit Cloud, Health Cloud, and more.
Matt talks with host Steve Boland about Electronic Medical Records (EMR) and technology support for nonprofit medical services and addiction treatment centers. Matt shares stories of moving from the overburdened spreadsheet for tracking patients and treatment spaces, navigating government requirements for EMR, how to understand cost benefit analysis of new implementations, training for staff and more!