Your offboarding experience matters just as much as how you onboard. Just because a customer has converted, a client's project is completed doesn't mean? The conversation, connection, and relationship is done. In this episode, I deep dive into sharing why you need to spend just as much if not more time on your offboarding experience, than your onboarding. Follow Anita on www.instagram.com/anitasiek and the team at www.instagram.com/wordfetti