Today, we're diving a little bit into the Quality Assurance realm. We go into the continuous improvement process, what goes into preventative action and the biases of ignoring objective evidence because they may not exactly align with your current beliefs or agenda. This theory of knowledge was coined and best made famous by W. Edwards Deming, an engineer and statistician, who is responsible for most of the quality assurance concepts we practice today.Want to read the article we used on this episode? Visit: https://deming.org/theory-of-knowledge/Do you like this episode? Follow us on Facebook- @cancelledformaintenance, Instagram- @canxformaintenancepodcast.Twitter- @cxmxpodcastVisit our website and check out our merch at www.cancelledformaintenance.com. Have ideas or stories for show? Send us a line at our contact us section of our website!Check out Rockwell Time for awesome outdoor merch and apparel. Use code-CX4MX and save 10%!Tell us how we are doing, leave us a review if you listen to us on Apple, Stitcher, Podchaser, or IHeart Radio!Follow us on Goodpods and Podchaser!https://goodpods.app.link/1Ss1v4ODHlbhttps://www.podchaser.com/podcasts/cancelled-for-maintenance-1390148?utm_source=podcaster&utm_medium=feedcta&utm_campaign=CXMXpodcast

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