20 min listen
Ep 83 - Quality Management Principles - part 3
From#QualityMatters Podcast - Empowering Quality Management for Small Business Owners
Ep 83 - Quality Management Principles - part 3
From#QualityMatters Podcast - Empowering Quality Management for Small Business Owners
ratings:
Length:
19 minutes
Released:
Nov 2, 2020
Format:
Podcast episode
Description
Quality is Quality because the fundamental principles are the same across any organization, you simply cannot escape them. Be sure to download the ISO Publication linked below Quality Management Principles. This week we cover Customer focus, Leadership & Engagement of People.
The seven quality management principles are:QMP 1 – Customer focusQMP 2 – LeadershipQMP 3 – Engagement of peopleQMP 4 – Process approachQMP 5 – ImprovementQMP 6 – Evidence-based decision makingQMP 7 – Relationship management
Join us as we dig deeper into these ideas.
https://www.iso.org/publication/PUB100080.html
Le
Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn | Facebook | Twitter | Instagram | YouTubewww.qmcast.com | Texas Quality Assurance
The seven quality management principles are:QMP 1 – Customer focusQMP 2 – LeadershipQMP 3 – Engagement of peopleQMP 4 – Process approachQMP 5 – ImprovementQMP 6 – Evidence-based decision makingQMP 7 – Relationship management
Join us as we dig deeper into these ideas.
https://www.iso.org/publication/PUB100080.html
Le
Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn | Facebook | Twitter | Instagram | YouTubewww.qmcast.com | Texas Quality Assurance
Released:
Nov 2, 2020
Format:
Podcast episode
Titles in the series (100)
Ep 1 - 3800 Year Old Customer Service Complaint: In today’s first ever episode we will introduce you to the husband and wife duo of Kyle and Darci Chambers, founders of Texas Quality Assurance. Together we will explore a customer service complain from 3,800 years ago by #QualityMatters Podcast - Empowering Quality Management for Small Business Owners