48 min listen
Bonus: How to Build an Exceptional Employee Experience (Interview with Nerys Mutlow)
Bonus: How to Build an Exceptional Employee Experience (Interview with Nerys Mutlow)
ratings:
Length:
47 minutes
Released:
Dec 21, 2021
Format:
Podcast episode
Description
This week’s podcast guest is Nerys Mutlow, Evangelist in the Chief Innovation Office at ServiceNow. Throughout this episode Nerys and I discuss: The gap between customer experience and employee experience and Nerys’s perspective on how employee experience is evolvingHow to design an excellent employee experience by thinking beyond personas to individual level wants and needThe relationship between employee wellbeing and productivity, and striking the right balance in particular for hybrid workThe importance of employee listening and experimentation in the hybrid work environmentSupport for this podcast is brought to you by ServiceNow. You can learn more by visiting servicenow.com. Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
Released:
Dec 21, 2021
Format:
Podcast episode
Titles in the series (100)
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