"If there’s one thing that makes the success of a smart building, it is the combination of real estate, facilities, IT, hospitality, all those people in one organization that basically report to [the same person]… [And] if these people understand that they’re not building this building for themselves, but for the future employees of their company, then that makes a lot of difference.”—Erik Ubels My HighlightsErik answers James’ favorite question: industry fragmentation, cost-cutting, and passing the buck (6:38)And the key drivers of change/progress on this front (8:50)Unpacking Erik’s experience developing The Edge, with the desire to attract talent driving the journey (11:30)Advice to other smart building champions (20:37)Points of pride: sustainability, and the connected, quiet environment (22:29)Mistakes made: the app (26:49)Experience with Microsoft technology in the development of The Edge, and Erik’s perspective on IT/OT (30:06)Erik calls out the inevitable end of BACnet (35:59)And other forward-looking trends in the smart building space (39:39) You can find Erik Ubels on LinkedIn.Watch on YouTube or read on the web.Get full access to Nexus.