In this episode, we bring on Jacqueline Davis, a CFO/COO executive that’s passionate about continuous improvement and optimization of processes to ensure companies achieve the outcomes they desire.  Holding both titles simultaneously, she will share her unique perspective on common misconceptions organizations have around managing data, setting proper indicators, and building and empowering diverse teams. Jacqueline believes in continuous improvement, and she’ll be sharing best practices on how companies can approach decision-making through harnessing the power of data.  
We’ll be answering fundamental questions about how businesses can enhance their processes and track the right measurements for success. We’ll delve deep into: 
• Capturing and analyzing the right data for your business 
• How often should indicators be measured? When should they be reassessed? 
• How to continuously improve business through data-based decision making  

- [00:05:30] Measurement in Business 
- [00:07:30] Lagging vs. Leading Indicators  
- [00:13:02] Establishing the Right Data Points 
- [00:15:47] Dealing with Analysis Paralysis (The Safe-to-Try strategy) 
- [00:19:20] Jacqueline’s #1 Tip for C-Suite Executives 
- [00:25:49] The Two Top Mistakes Businesses Make 
- [00:29:05] Jacqueline Debunks a Popular Myth About Data 
- [00:36:10] Jacqueline’s Advice to Women Professionals  
- [00:41:47] How Jacqueline Became Both COO/CFO – The Power of Saying Yes 
- [00:47:30] Tamar Asks her Quintessential Final Question  

“The data needs to tell a story. You can organize the data, you can gather all the data, you can have it on a real-time basis. But if that data doesn't lead to action to tell a story of what we need to do with that data, it's just a bunch of LEGOs in a box. That's all it is.” 
Jacqueline Davis. The COO’s Corner, Episode 12  

Jacqueline Davis CFO & COO 24 Hour Home Care 
Jacqueline (Jacque) Davis, CFO/COO of 24 Hour Home Care joined the company back in 2016 as VP of finance & accounting, corporate controller, and immediately established herself as a vital member of the executive team. Thanks to her impressive background and 25 years of experience leading finance departments for some of the largest organizations in the world, Davis entered the home care industry with an eagerness to succeed and a passion for impacting lives. Her tenacity for making intelligent business decisions, building world-class teams, and contagious desire to learn are why she is now CFO. Because of her work growing net margins through effective analytics, visualizations, and dashboards across the business, 24 Hour Home Care has enjoyed its most profitable year yet despite the challenges of the pandemic. Davis’ strong background in leading financial management systems and delivery of critical financial management and business solutions is what helped align the company’s corporate fiscal & business goals for our growing results.  
Learn more about Jacqueline’s work at https://www.24hrcares.com/ 
Connect with Jacqueline on LinkedIn at https://www.linkedin.com/in/jacqueedavis 
Reach out to Jacqueline at: jacquedavis3100@yahoo.com  

RESOURCES MENTIONED: - The Kaizen Methodology https://www.kaizen.com/what-is-kaizen  
Reach out to Tamar at tamar@tamarnelson.com  
Connect with Tamar on LinkedIn at https://www.linkedin.com/in/tamar-nelson/ 
Learn more about Tamar’s work at https://tamarnelson.com/