36 min listen
#ServiceDesignDay | Nathan Lucy + Jessica Tungesvik on Customer Personas
#ServiceDesignDay | Nathan Lucy + Jessica Tungesvik on Customer Personas
ratings:
Length:
9 minutes
Released:
Jun 1, 2016
Format:
Podcast episode
Description
Happy International Service Design Day! This is episode 1 of 3 in a series celebrating #ServiceDesignDay! Join the global discussion by sharing this episode with your network! Check out the show notes + details on #ServiceDesignDay. ________ Nathan Lucy and Jessica Tungesvik of XWorx agency share a case study about transforming a new business from a digital product into an in-demand service. They discuss the importance of designing for a specific customer. ________ Love what you hear? Please subscribe, rate, and review us! Want to keep in touch? Sign up for the mailing list at whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else. Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.
Released:
Jun 1, 2016
Format:
Podcast episode
Titles in the series (26)
What is Service Design? | Melissa Rancourt: Today's guest is Melissa Rancourt, an international entrepreneur who operates multiple businesses throughout Europe and coaches organizations on adopting design thinking. She also serves as the Academic Director for The New School: Parsons Paris'... by Why Service Design Thinking