5 min listen
Minisode: The Customer Journey of Pizza in 3 Countries
Minisode: The Customer Journey of Pizza in 3 Countries
ratings:
Length:
14 minutes
Released:
Jul 1, 2017
Format:
Podcast episode
Description
This is an unprecedented mini episode that will preview our next big topic – customer journey mapping. I just had a wonderful interview about with two design strategists in Europe - Daniel Sunden and John Flitcroft. Somehow our discussion about customer journeys led us to look at the customer journey of pizza. It was such an interesting tangent that I wanted to share it with you in its own context – 3 different journeys of ordering pizza in the UK, Sweden, and the US. Enjoy and look out for the complete interview in the next episode. ________ Check out the website to download a free ideation worksheet: whyservicedesignthinking.com.
Released:
Jul 1, 2017
Format:
Podcast episode
Titles in the series (26)
Intro Episode | Marina Terteryan | Why Service Design Thinking: This episode is a brief introduction to the Why Service Design Thinking podcast series by its founder and host, Marina Terteryan. Learn about the inspiration for this podcast, how it applies to your business, and why it is so important to adopt the... by Why Service Design Thinking