Karen and David are the founders of Gimbal Canada Inc, a Lean practice management advisory firm that specializes in the legal industry. For the last three years or so, Gimbal has been working with law firms across North America on improving the way lawyers deliver legal services. They teach, write, and speak about Lean and the benefits of legal process improvement for law firms and in-house legal departments, and they work directly with their clients on improvement projects that focus on legal processes, as well as the business and administrative processes that support the work of lawyers.

The question that comes up is, Why is innovation such a hot topic in law?