At face value, webinars seem pretty great. They're cost-effective, they're accessible and they can be recorded for later use. So, why are they always so rubbish?  This week on the podcast, Ross D is joined by James McLuckie and Jo Cook to look at what ails the webinar, and what can be done to make it better.  If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie, @JamesMcLuckie and @LightbulbJo. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. To learn more about Lightbulb Moment, visit lightbulbmoment.online.