If your organization has embraced a hybrid or fully-remote work model, your managers need to be equipped with an array of adaptable and effective tools for team development, including coaching. Today’s guest, Charlie Nelson, is responsible for all aspects of worldwide operations for SmartRecruiters, including GTM & distribution strategy and performance optimization. Translation: he knows a thing or two about how to lead, coach, and develop teams. In the time since SmartRecruiters committed to a fully remote workforce in 2020, Charlie has developed a number of terrific strategies for getting the absolute most out of his remote teams, including a technique he calls “watching game tape.” By watching recordings of his remote calls, observing and listening for things like body language, intonation, and technical details that are tough to gauge in real time, Charlie illuminates and pinpoints opportunities for improved performance. Learn about how this radical transparency aligns the organization around shared goals and drives business outcomes. Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. © 2022 BetterManager