13 min listen
Ep. 70 - Jyoti Shukla w/ Nordstrom
ratings:
Length:
19 minutes
Released:
Sep 4, 2017
Format:
Podcast episode
Description
Brian Ardinger, co-founder of Inside Outside Innovation and Econic, sat down with Jyoti Shukla, senior director of user experience at Nordstrom.
She talked about some of the challenges they’ve faced as a 116 year old retail business transitioning in a world of disruption. Jyoti also gave some specific examples about how to prioritize customers when testing new user experiences and emphasized the importance of diversity when considering and developing profiles of customer personas. The best way to reach Jyoti is through LinkedIn.
For information regarding your data privacy, visit acast.com/privacy
She talked about some of the challenges they’ve faced as a 116 year old retail business transitioning in a world of disruption. Jyoti also gave some specific examples about how to prioritize customers when testing new user experiences and emphasized the importance of diversity when considering and developing profiles of customer personas. The best way to reach Jyoti is through LinkedIn.
For information regarding your data privacy, visit acast.com/privacy
Released:
Sep 4, 2017
Format:
Podcast episode
Titles in the series (100)
Ep. 7 - Daniele Dondi from ING - Part 1: Part one of a two-part interview with Daniele Dondi, the co-founder of the ING Innovation Studio. Daniele wrote an article titled, "Four Controversial Learnings After Setting Up a Corporate Accelerator." He discussed some of the less-talked about issues t by Inside Outside Innovation