Today's 5-Star Guest is Jo Caruana, Founder & CEO of Finesse Group.  The Finesse Group is a global organisation with bases in the UK, Malta and Japan.They’re proud to help companies curate all aspects of their customer journey – from their marketing, PR and communications, to their business etiquette, client interaction processes, cross-cultural intelligence, and sales language.The Group unites Finesse Content & Digital, Finesse PR & Events, Finesse Consulta, Finesse Media, and Finesse Learning.Connect With Finesse Group:  https://byfinessegroup.com/Get on our waiting list for our new nonprofit & fundraising community filled with on-demand courses and live webinars that are exclusive to members! Learn all about what's in store to support you and your leadership team at www.DoGoodYOUniversity.com!Special THANK YOU to our sponsors:Donor Dock - The best CRM system for your small to medium sized nonprofit, hands down! Visit www.DonorDock.com and use the Promo Code DOGOODBETTER for a FREE month!Support This Podcast! Make a quick and easy donation here:https://www.patreon.com/dogoodbetteriTunes: https://apple.co/3a3XenfSpotify: https://spoti.fi/2PlqRXsYouTube: https://bit.ly/3kaWYanTunein: http://tun.in/pjIVtStitcher: https://bit.ly/3i8jfDRFollow On Facebook: https://www.facebook.com/DoGoodBetterPodcast/Follow On Twitter: @consulting_do #fundraising #fundraiser #charity #nonprofit #donate#dogood #dogoodBETTER #fargo #fundraisingdadAbout Host Patrick Kirby:Email: Patrick@dogoodbetterconsulting.comLinkedIN: https://www.linkedin.com/in/fundraisingdad/Want more great advice? Buy Patrick's book! Now also available as an e-book!Fundraise Awesomer! A Practical Guide to Staying Sane While Doing GoodAvailable through Amazon Here: https://www.amazon.com/dp/1072070359