48 min listen
Mirko Kloppenburg, Lufthansa, discusses how processes should be refocused on the main actors - people
Mirko Kloppenburg, Lufthansa, discusses how processes should be refocused on the main actors - people
ratings:
Length:
52 minutes
Released:
Nov 10, 2021
Format:
Podcast episode
Description
Processes revolve around people. However, sometimes we keep forgetting that in the flood of technology and robots helping us along the way. Mirko Kloppenburg from Lufthansa, author of New Process Lab will discuss why people, not technology, should stay upfront while presenting his trademark guideline called the New Process Checklist.Learn more at the Processand website!
Released:
Nov 10, 2021
Format:
Podcast episode
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