Establishing a Center of Excellence seems pretty easy, right? WRONG! Diederick Badon Ghijben, Customer Transformation Advisor at Celonis knows the best practices for organizational set up, so we should listen up. In this episode our guest talks all about Centers of Excellence, when should organizations start thinking about setting up a CoE, how to start, as well as what are the roles of CoE.Learn more at the Processand website!