27 min listen
Kay Kendall, #Lean and Leading the Malcolm Baldrige Way
FromLean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Kay Kendall, #Lean and Leading the Malcolm Baldrige Way
FromLean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
ratings:
Length:
34 minutes
Released:
Mar 23, 2017
Format:
Podcast episode
Description
Joining me for episode #277 of the podcast is Kay Kendall (@KayAKendall), co-author (with Glenn Bodinson) of the excellent book "Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results." Kay is CEO & Principal at BaldrigeCoach (see her bio there). Since 1989, BaldrigeCoach has worked with organizations across every sector, large and small, to use the Baldrige framework to create focus, align empowered employees, provide high quality products and services, deliver exceptional customer experience, and achieve enviable results. In this episode, we discuss topics including her background in manufacturing and quality, her experience with the Baldrige approach, and the ways that Lean and Baldrige are complementary.
Released:
Mar 23, 2017
Format:
Podcast episode
Titles in the series (100)
Norm Bodek, Suggestions *: Author & President of PCS Press Remastered June 2021 (the best I could do with a 2006 recording) Show notes: HTTP://www.leanblog.org/1 Here is my first LeanBlog Podcast, featuring author and consultant Norman Bodek, President of PCS Press. For more ... by Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership