32 min listen
Bette Gardner and Jeff Heil, Friday Night at the ER
FromLean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Bette Gardner and Jeff Heil, Friday Night at the ER
FromLean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
ratings:
Length:
55 minutes
Released:
Jan 15, 2019
Format:
Podcast episode
Description
My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation called "Friday Night at the ER" -- which I've blogged about. When we recorded the webinar, Bette was CEO and Jeff was COO, but recently Jeff took over the CEO role. They are also, as they mention, mother and son... which will be followed by an upcoming podcast with a father and son team (two of the authors of this book). In this episode, we talk about Bette's inspiration for the simulation, systems thinking, and healthcare improvement. We'll also talk about how the simulation is used by organizations in many industries as a way of teaching systems thinking principles.
Released:
Jan 15, 2019
Format:
Podcast episode
Titles in the series (100)
Dr. Gwendolyn Galsworth, Visual Workplace *: Show notes: https://www.leanblog.org/26 Remastered July 2021 Episode #26 of the LeanBlog Podcast brings us Dr. Gwendolyn Galsworth, of the Visual Lean Institute. She is the author, most recently of the book Visual Workplace, Visual Thinking: Creating... by Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership