We must always treat our patients as patients, but they perceive our practices as customers. How would you be perceived by the general public? Focus on the cornerstones that make your patients want to return to your office.    Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute    Other places you can connect with Dr. Rasner:   On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook.com/RasnerInstitute/   and here https://www.facebook.com/DrRasner  On Instagram here https://www.instagram.com/stevenl.rasner/?hl=en  And on Twitter here https://twitter.com/RasnerInstitute  He also runs a Facebook group for dentists who wish to remain independent here Lionhearted: Clinicians Who Won't Quit.