In this exclusive interview with John Keene, Co-Founder of serviceminder.io, we discuss his home service platform, which helps businesses manage and operate franchises more effectively. He highlights how the platform helps businesses to communicate with clients more effectively, as well as helping them to schedule more appointments and close more deals, among other topics. Keep listening to learn more!  
Visit serviceminder.io Website: https://serviceminder.io/ 
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Phone: 888.493.9995 
Email: support@serviceminder.io  
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00:00 Introduction
00:34 Q&A – How did you get into the space of developing software for home service franchises?
05:28 Q&A – Did you raise capital or how were you surviving?
05:51 Q&A – How did you come across realizing that you were a franchisee once?
07:30 Q&A – How is your ideal first point of contact?
09:55 Q&A – Are you doing much benchmarking?
11:34 Q&A – Do you see any key traits of your top-performing clients?
15:20 Q&A – Is there another bucket?
16:21 Q&A – Are there any best practices that you would be comfortable sharing?
21:30 Benefit of a Franchise System
23:37 Benefits of Service Minder Platform for the Franchise Market
24:18 Q&A – Do you have a relationship at the owner level?
25:54 Q&A – How do the best franchisees get onboarded fast and really benefit from your platform?
27:51 Q&A – Do you work hand in hand with the franchisor’s IT department?
30:58 Q&A – Any concluding thoughts for franchisors and franchise suppliers?
#ServiceMinderFranchise #FranchiseFindings
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