Susan Scott is a pioneer in coaching business leaders to have honest conversations with their teams. She founded Fierce and is the author of two books: "Fierce Conversations" and "Fierce Leadership." Today she talks to Mark about the importance of communicating honestly with your team, as well as trusting them with problems that you're not sure about. Hear how: You need to develop courage in order to have these conversations. A business will succeed one conversation at a time. The first fierce conversation to have every day is with yourself. Listen to this episode to learn more about the importance of open and honest communication with your team.