When team members leave their roles, what happens to all the institutional knowledge they have in their heads? How much of a disruption is it when people move positions, retire, or go on extended absences? Dr. Cynthia J. Young shares how everyone in the organization can use knowledge management to make these situations better.What You’ll Learn from this EpisodeWhat knowledge management is, and why organizations need itHow knowledge management applies to managers and individualsThe connection between knowledge management and how you take vacationsHow you can get started with knowledge managementGet full show notes and more information here: https://processplusresults.com/podcast/051