Without the right research, no one knows how to sell across the generation line. Instead, many companies rely on myths, like that Generation Z doesn’t like to communicate — they do, they just prefer to text. Today we speak with Jason Dorsey, a leading generational researcher and speaker, about why the research will give you a competitive advantage. He also shares his insights into Generation Z, a group that is already upsetting the marketplace. We open the conversation by chatting about his background and the work that his research firm does in providing top companies with data-driven analysis.