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Unique Uses for ChatGPT Ai in the Contact Center

Unique Uses for ChatGPT Ai in the Contact Center

FromAdvice from a Call Center Geek!


Unique Uses for ChatGPT Ai in the Contact Center

FromAdvice from a Call Center Geek!

ratings:
Length:
18 minutes
Released:
Jan 12, 2023
Format:
Podcast episode

Description

ChatGPT has opened the eyes to what true AI may be capable of.  In this episode of Advice from a Call Center Geek, we look beyond the "normal" uses cases of Ai uses in such tools as chatbots and analytics and think about some of the unique and "out there" uses cases for AI in the contact center and CX environment.If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you support your customers.Please check us out at expiviausa.com, or email us at info@expivia.net!Follow Tom: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Follow on TikTok: https://www.tiktok.com/@callcenter_geekLinkedin Group: https://www.linkedin.com/groups/9041993/Watch us: Advice from a Call Center Geek Youtube Channel
Released:
Jan 12, 2023
Format:
Podcast episode

Titles in the series (100)

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!