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    Kathy Juve - Concentrix - 3 Years Of Digital Transformation In 3 Weeks

    Kathy Juve - Concentrix - 3 Years Of Digital Transformation In 3 Weeks

    FromCX Files

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    Kathy Juve - Concentrix - 3 Years Of Digital Transformation In 3 Weeks

    FromCX Files

    ratings:
    Length:
    25 minutes
    Released:
    May 15, 2020
    Format:
    Podcast episode

    Description

    Kathy Juve is the EVP, Customer Experience Technology & Insights Division, at Concentrix. She is based in Orlando, Florida. Kathy is focused on looking forward to the future of CX - especially looking how customers are behaving, emerging  technologies, and digital transformation. In this episode Kathy talks about the rush to digital transformation as a response to the Covid-19 coronavirus pandemic. https://www.linkedin.com/in/kathyjuve/ https://www.concentrix.com/
    Released:
    May 15, 2020
    Format:
    Podcast episode

    Titles in the series (100)

    CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.