Join me in welcoming my new-patient coordinator, Michele, as the first guest on the podcast. Hear her discuss the importance of screening new patients over the phone, and the detail with which this is done. Every interaction with your patients should be meaningful and personal.  Email Michele@pearlsmiles.com and DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute    Other places you can connect with Dr. Rasner:   On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook.com/RasnerInstitute/   and here https://www.facebook.com/DrRasner  On Instagram here https://www.instagram.com/stevenl.rasner/?hl=en  And on Twitter here https://twitter.com/RasnerInstitute  He also runs a Facebook group for dentists who wish to remain independent here Lionhearted: Clinicians Who Won't Quit.