Delivering the finest concierge services for China's wealthiest, with Tim Li, Founder FCT Concierge Inc.

b. Understanding the Chinese traveller with Tian Gu, 田谷, Publisher, Travel + Leisure China (Original Chinese/English): Tian Gu, (known as Diggle) is the Publisher of Travel + Leisure China, one of the internationally recognized travel publications with a monthly circulation of 630,000, reaching passionate travellers and readers all over the country. Diggle is Shanghainese and is based in her home town of Shanghai. She has been with the magazine for 14 years and has built a name for herself in the media industry through various senior roles in different publications, dailies and news media companies. For work or her own leisure, she has travelled extensively around the globe and her favourite journeys are always related to art, culture, culinary and design. Diggle is a supportive media partner of Infinite Luxury and today she is joining me to speak about the Chinese traveller. She will share her recommendations on how to engage the China market and how to keep her readers excited about by Luxury Voices

35 min listen

The rising influence of Asian outbound travellers with Benjamin Banh, Vice President, Field Sales & Marketing at Rosewood Hotel Group: The rising influence of Asian outbound travellers with Benjamin Banh, Vice President, Field Sales & Marketing at Rosewood Hotel Group Our LUXURY VOICE in this episode is Benjamin Banh, Vice President, Field Sales & Marketing at Rosewood Hotel Group based in Hong Kong. He is an accomplished sales and marketing executive with extensive global market customer relationships particularly in luxury hotels. Benjamin has a strong track record and experience in hotel pre-opening, brand building, revenue management, and profit maximization. He assumed various senior sales and marketing roles in global luxury hotel groups such as Preferred Hotel Group, Swire Hotels and Four Seasons prior to joining Rosewood Hotel Group. Rosewood Hotel Group, one of the world’s leading hotel companies, encompasses three brands: ultra-luxury Rosewood Hotels & Resorts, contempora by Luxury Voices

42 min listen

Are remote travel destinations the future of luxury travel? Moderated by Joanne Tang, Founder & CEO, Infinite Luxury Group: This episode is part 3 of a series of forums held during our ultra-luxury virtual travel show, Infinite Luxury Virtual Market, ILVM. Thought leaders were invited to debate about the luxury Asian travel market, share market insights and upcoming trends to look out for. This forum is moderated by Joanne Tang, Founder & CEO, Infinite Luxury Group PANELISTS: . A Travel Duet, Pritish Shah, Founder & CEO . Quark Expeditions, Jarrod Zurvas, Regional Sales Director, Asia Pacific . Zhixing Lux, Lucy Liang, Co-Founder . Gangtey Lodge Bhutan, Khin Omar Win, Co-Founder In this episode, Joanne is joined with a very diverse panel of guest, each focused on very unique and out of the beaten path destination and experiences as high as the mountains of Bhutan and expeditions to Antarctica. Find out what “remote” will mean to the luxury traveller and why it may be the new ultra-lux by Luxury Voices

37 min listen

Resilience in China Luxury Travel with Bamboo Zhou, Founder & CEO, 8 Continents Travel: Bamboo is the Founder and CEO of 8 Continents Travel, one of the well-recognized Luxury B to C travel agencies in China and Founder of Dong Luxury Travel Collection, a B to B platform for the travel trade. Bamboo is originally from Chengdu, a popular city in West China and has been based in Shanghai since 2000. He has been in the travel industry for 17 years and established 8 Continents Travel in 2011 followed by Dong Luxury Travel Collection in 2015. The company collaborates with some of the best hotels and resorts worldwide which have welcomed his travel agency’s best clients and VIPs. Bamboo is a passionate traveller and appreciates and values friendships. Bamboo and I first met during the early days of 8 Continents Travel and he is a supportive travel partner of Infinite Luxury. Today he is joining me to share his opinion about luxury travel post Covid-19, the importance of the domestic travel f by Luxury Voices

35 min listen

From gems to media with Lionel Lee, Comfort Magazine Executive Editor-in-Chief: Our LUXURY VOICE in this episode is Lionel Li. Lionel is the Executive Editor-in-Chief of Comfort, one of the well-established and prestigious luxury lifestyle publications in China with a monthly circulation of 180,000 reaching High Net Worth Individuals and elite readers all over the country. Lionel is originally from Harbin in the north part of China. He is now based in Beijing and has been with the magazine since 2014. Lionel traveled to many places around the globe and his favorite cities are Paris and London, he interviewed various iconic persons from most successful business owners, socialites to celebrities and work with luxury brands such as Rolls Royce Zegna, Harry Winston, Boucheron to name a few. Lionel will take us on his journey from being a certified gemologist to leading a top luxury publication in China, while enjoying his passion in fashion and becoming a Lifestyle Influencer. We will als by Luxury Voices

40 min listen

In the luxury fast lane, with Alain Li, Regional Chief Executive, Asia Pacific of Richemont: As Regional Chief Executive, Asia Pacific of Richemont, Alain is responsible for overseeing and cultivating the presence and development of some of the world's most coveted luxury brands. Alain has a wealth of experience in business development and international finance, gained through a series of top positions at various multinational corporations across Europe, Africa and the Far East. More significantly, his specialty throughout his career has been in distributing lifestyle products to mature as well as emerging markets. Alain’s experience with the Asia Pacific region only made him a stronger match for the highly specialised requirements of the European luxury brands purveyor. The affiliation with Richemont was therefore a natural progression, and Alain has been at the helm of the region since his appointment in 2006. We will discuss the evolutions in the Asian luxury market happening righ by Luxury Voices

41 min listen

Travel impact in Asia’s world city, with Lily Agonoy, Managing Director, Jebsen Holidays: Our Luxury Voice today is Lily Agonoy. Lily is the Managing Director of Jebsen Holidays. Jebsen Holidays is a well-established agency with passionate and knowledgeable travel advisors, specialized in luxury travel experiences. Jebsen Travel traces its history back to its former parent company Jebsen & Co., Ltd. The firm was founded in Hong Kong in 1895. Lily has assumed various senior roles in the travel industry in Hong Kong such as BCD Travel, Farrington American Express Travel Services, Qantas and British Airways. Lily and I have known each other for over 15 years, we met during her time at Farrington American Express and we now cooperate with Infinite Luxury. Lily and I will speak about travel bubbles, Hong Kong travellers’ main requirements at hotels at this time, the popularity remaining for luxury cruises and the potential of selective industries in the MICE segment. by Luxury Voices

27 min listen

Delivering the finest concierge services for China's wealthiest, with Tim Li, Founder FCT Concierge Inc.: FCT Concierge Inc. is a leading luxury lifestyle specialist based in China who offers the affluent Chinese luxury travel experiences, lifestyle management and concierge service worldwide. Its services and experiences include private jet travel, dream vacations at the most luxurious hotels, luxury car services, entertainment experiences, private real estate, education, medical and wellness. Its services are so tailored that finding a rare art piece, high jewelry or the perfect haute couture dress is never too much to ask. Tim Li the founder of FCT Concierge Inc and I will be speaking about how forward thinking and creative he has been during these current challenging times. We will discuss what the real ultra-high net worth Chinese individual needs, its expectations and the unique way Tim does business by building long-term relationships and being generous in sharing its knowledge a by Luxury Voices

49 min listen

Inspiring a new generation of China’s affluent travellers with Bo Liang, Zhixing Lux Travel, Founder & Managing Director: In this episode, I am conversing with Bo Liang, Zhixing Lux Travel, Founder & Managing Director. As one of the most luxurious travel companies in China and a Virtuoso travel agency, Zhixing Lux Travel has always been committed to create unique travel itineraries since it was established. Equipped with decades of experience, Zhixing Lux carefully selects local partners, the world's top luxury hotel brands and world class-level expert guides to ensure that every journey has the best service and experience, making every minute of their traveller’s journey enjoyable. Their destinations include Antartica, Egypt, Turkey, Morocco and experiences like river cruises in Europe, holy city tours in Jerusalem, Myanmar cultural tour, hot springs in Japan, safaris and migration trips in Africa. Bo has been in the tourism industry since 1992 and served at various renowned travel co by Luxury Voices

43 min listen

The ebb and flow of wellness trends with Ingo R. Schweder, Chief Executive Officer, GOCO Hospitality: Injecting fresh ideas and professionalism into the rapidly expanding wellness hospitality sector, Ingo Schweder brings together more than 30 years’ experience in the spa and hospitality industry. Founder and CEO of GOCO Hospitality and Managing Director of Horwath HTL Health and Wellness, Ingo has led the design, development and operation of some of the most iconic wellness hospitality ventures around the world. GOCO Hospitality has completed over US$3.5 billion of luxury health and wellness projects on five continents, owns the Glen Ivy Hot Springs in Southern California and manages GOCO-branded spas and retreats in strategic spots around the world. Ingo is also on the Advisory Board of AMAALA, an advanced luxury wellness destination in Saudi Arabia developed by PIF, the Sovereign Wealth Fund of Saudi Arabia. Ingo and I will discuss the status of the world of wellness in the current c by Luxury Voices

34 min listen

From a local hotel guidebook to curating the world's best hotel collection, with Tamara Lohan Founder & CEO, Mr & Mrs Smith: Tamara is the founder and CEO of Mr & Mrs Smith, the boutique hotel booking specialists. An entrepreneur with a background in marketing and technology, she co-founded Mr & Mrs Smith with her husband James and has been responsible for evolving the company’s digital infrastructure ever since. As CTO she oversaw the pivot from publishing house to online travel agent, developing Mr & Mrs Smith’s in-house booking engine, proprietary availability-management systems and responsive global website. Today, Mr & Mrs Smith has more than 1.5 million members worldwide and Tamara and James have received MBEs for their services to the British travel industry. In 2018 Mr & Mrs Smith raised £6m through crowdfunding on Crowdcube – one of the fastest and highest raises seen on the platform to date. by Luxury Voices

43 min listen

Understanding the Chinese traveller with Tian Gu, 田谷, Publisher, Travel + Leisure China (English): Tian Gu, (known as) Diggle is the Publisher of Travel + Leisure China, one of the internationally recognized travel publications with a monthly circulation of 630,000, reaching passionate travellers and readers all over the country. Diggle is Shanghainese and is based in her home town of Shanghai. She has been with the magazine for 14 years and has built a name for herself in the media industry through various senior roles in different publications, dailies and news media companies. For work or her own leisure, she has travelled extensively around the globe and her favourite journeys are always related to art, culture, culinary and design. Diggle is a supportive media partner of Infinite Luxury and today she is joining me to speak about the Chinese traveller. She will share her recommendations on how to engage the China market and how to keep her readers excited about travel in these unus by Luxury Voices

20 min listen

A close look into a global tech-enabled travel and lifestyle concierge with Andrew Long, Co-Founder of Ten Lifestyle Group: Our Luxury Voice joining us today is Andrew Long. Andrew, Group COO, CEO APAC, co-founded Ten Lifestyle Group in 1998. Ten is a global travel and lifestyle concierge. The company is headquartered in London with 22 global offices in major cities including New York, Dubai, Hong Kong, Singapore and Tokyo. Andrew is responsible for key client and account strategy, legal and compliance, programme management, global offers and events, global real estate and the development of the operational and technology infrastructure. Prior to founding Ten, he ran a UK market-leading event production and management business. Andrew has been based in Singapore since 2012 and is CEO for the APAC region. Andrew is a dynamic and successful entrepreneur who set up his first business when he was only 14 years old. During his time at Ten he has founded a number of new businesses within the by Luxury Voices

62 min listen

How a travel specialist stays ahead today: Our LUXURY VOICE joining us today is Gloria Slethaug. Gloria is the CEO of Connexus Travel Ltd. (formerly known as Swire Travel Ltd.), a Hong Kong-based Greater China regional TMC (travel management company), which was established in 1948. It is currently employing a staff of 420 in 5 key offices in the Greater China region and is awarded with the Most Favourite Business Travel agency in Hong Kong. Gloria has over 20 years of experience in aviation and travel management. Her experience and achievements have spanned business acquisition strategies, key accounts management, partnership marketing, and leadership innovation. Gloria and I have known each other for over 15 years and our companies have worked with each other over 10 years, I am pleased to have her with us today to share her expertise and market insights from one of the most exciting travel markets. by Luxury Voices

24 min listen

Rethinking luxury hospitality, with Nathaniel Most, Global Director of Sales & Marketing, Michel Reybier Hospitality, La Réserve Hotels: Our Luxury Voice today is Nathaniel Most, Global Director of Sales & Marketing at Michel Reybier Hospitality, La Réserve Hotels. A Parisian, he started to travel and showing interest in the luxury hotel world from his early years, thanks to his family living abroad. After several years being based in Florida, New York and London, Paris became his home. Nathaniel has been with La Réserve since 2016, and prior to that, he assumed various positions at Le Bristol Paris and Dorchester in London. Michel Reybier Hospitality was established by Michel Reybier, a French businessman turned hotelier and vineyard owner. The hotel collection includes La Réserve, Victoria Jungfrau Collection and Seiler in France and Switzerland. La Réserve brings to life a vision of luxury based on excellence and rigor. It all began with La Réserve Genève. This hotel and spa brill by Luxury Voices

43 min listen

Riding the crisis storm with a sense of peace, with Greg Ward, Head of Global Sales & Distribution, AMAN: Our LUXURY VOICE joining us today is Greg Ward, Head of Global Sales and Distribution at AMAN. Residing in Switzerland Greg Ward regards himself as a global nomad, having spent time during his career with multiple luxury brands across sales, marketing and operations in the Americas, Europe, Middle East and Asia. He is absolutely passionate about the luxury sector and in particular the world of experiential luxury travel. Aman’s meaning “place of peace” has a magnificent collection of 32 luxury resorts, hotels, villas and private residences across 20 countries, and since 1988 Aman has welcomed guests as if to the home of a close friend, instilling a sense of peace and belonging amid some of the most diverse natural and historical landscapes. Greg and I will discuss the changes brought by the current crisis in its hotels, private jet travel and the creation of a new brand by AMAN. by Luxury Voices

36 min listen

Unveiling the essence of Asia with a collection of hospitality experiences, with Stéphane Junca, Co-Founder & Managing Director, Secret Retreats: Our Luxury Voice today is Stéphane Junca, the Co-Founder & Managing Director of Secret Retreats. He has spent the past 24 years living and working in Asia. Before founding Secret Retreats, Stephane was the Regional Director Asia Pacific for Relais & Châteaux. Passionate about locating innovative and intimate sanctuaries, he spends more than half his time in search of new hidden treasures across Asia. Secret Retreats is a curated community of independent boutique hotels, villas, yachts and river boats keen to share their Asian Homes with travelers. Conservation of the environment, culture and traditions of Asia is of paramount importance to all in Secret Retreats. A community of like-minded hospitality professionals who offer their guests authentic travel experiences that go beyond typical offerings to unveil the essence of Asia. In This epi by Luxury Voices

48 min listen

Establishing a global travel brand in China, with Irene Lee, General Manager, China, Virtuoso: Irene Lee is the General Manager China at Virtuoso, she oversees the Asian markets while being based in Shanghai. Virtuoso is a leading global network of agencies specializing in luxury and experiential travel, with more than 20,000 advisors. Virtuoso partners with over 1,800 of the world’s best companies such as hotels, cruise lines, tour operators, and more. Its advisors use their connections and first-hand expertise to craft bespoke trips for clients. Irene is originally from Taipei and has 18 years of experience in business consulting. She has spent the past ten years helping international brands build their go-to-market strategies in China. by Luxury Voices

32 min listen

Insights into an auction house journey in Asia, with Jonathan Crockett, Chairman Asia and Head of 20th Century & Contemporary Art at Phillips: Our Luxury Voice today is Jonathan Crockett, Chairman Asia and Head of 20th Century & Contemporary Art, Phillips. In this episode, we will discuss the auction house’s journey in Asia with Jonathan. Jonathan is an experienced art world professional with a keen appreciation for the contemporary cultural scene in Asia and has over 20 years of experience in his field. An auctioneer since 2009, Jonathan regularly supports non-profit art programmes and other charities through auctioneering and other fundraising activities. He joined Phillips as deputy chairman of Asia in May 2016 and helped establish the auction house’s regional headquarters in Hong Kong to spearhead the company’s expansion across Asia. Phillips is the destination for international collectors to buy and sell the world’s most important twentieth century and contemporary works of art, d by Luxury Voices

42 min listen

Style through an Asian lens with Jacqueline Tsang, Chief Editor, STYLE, South China Morning Post: Our Luxury VOICE joining us today, is Jacqueline Tsang, the Chief Editor of STYLE at the South China Morning Post, and the Content Director of the company's Specialist Publications team. She is an award-winning editor with over a decade of demonstrated experience working in the luxury and media industry. As a strong media and communication professional, she is experienced with managing writers, commissioning editors, digital content managers and designers. Skilled in editorial strategy and journalism across print and digital platforms, Jacqueline offers an extraordinary breadth of industry know-how. Industry coverage includes luxury, fashion, watch, jewellery, food & beverage, beauty, hospitality and travel. STYLE is the luxury portal of the South China Morning Post, Hong Kong's premier English language newspaper. In line with the company's directive to offer a window to Asia through its n by Luxury Voices

33 min listen

Unearthing opportunities in challenging times: Our LUXURY VOICE joining us today, is Dean Winter. Dean is a hotelier and restaurateur, with over 30 years of experience in London, Hong Kong and Singapore. Previously the Group Director of Operations, Dean is now the Managing Director of Swire Hotels, expanding his scope of responsibilities to take on the day to day leadership of the Swire Hotels portfolio under the two brands, EAST and The House Collective. Prior to joining Swire Hotels, Dean developed his management career over 14 years with Mandarin Oriental Hotel Group and also served as General Manager for Terrence Conran’s restaurant group in London. We will speak about his new role as Managing Director and his vision for Swire Hotels, Swire Hotels’ presence in the China market and the importance of the continuation of engaging the international markets and loyal guests during this crisis. by Luxury Voices

36 min listen

Redefining Luxury Hospitality with Arnaud Zannier, Founder and CEO, Zannier Hotels: In today's episode of Luxury Voices, we have the privilege to welcome Arnaud Zannier, the founder of Zannier hotels. From the outset, Zannier Hotels has been an extension of Arnaud's profound passions and personal values. With a vision to infuse hotel experiences with a more understated luxury, Arnaud introduced his unique style of "mastered simplicity" to the industry, debuting with the opening of Le Chalet in Megève in 2011, then a resort in Cambodia, two in Namibia, followed by Vietnam. Arnaud's unparalleled eye for craftsmanship and dedication to preserving cultural heritage has brought an artisanal approach to the creation of his exceptional hotels worldwide. He acts as both author and curator, meticulously considering every detail to strike a perfect balance and harmony, allowing guests to immerse themselves in the richness of each destination. Today, the Zannier collection comprises award-winn by Luxury Voices

50 min listen

What are the changes in the luxury consumer post COVID-19 and future trends to watch out for? Moderated by Jacqueline Tsang, Chief Editor, South China Morning Post STYLE: This episode is part 2 of a series of forums held during our ultra-luxury virtual travel show, Infinite Luxury Virtual Market, ILVM. Thought leaders were invited to debate about the luxury Asian travel market, share market insights and upcoming trends to look out for. This forum is moderated by Jacqueline Tsang, Chief Editor, South China Morning Post STYLE PANELISTS: . Agility Research & Strategy, Luca Deplano, Director . Connexus Travel, Gloria Slethaug, CEO . Swire Hotels, Chrissie Lincoln, Director of International Sales STYLE magazine, part of Hong Kong’s South China Morning Post, is a multimedia online portal for luxury lifestyle, fashion, watches and jewellery, gastronomy, art, travel and design. In this episode, Jacqueline Tsang, the Chief Editor of STYLE, will debate with her 3 guests, on the changes happenin by Luxury Voices

33 min listen

How does a Chinese travel media strategize during the pandemic? with Jun Dong, Chief Editor, Voyage China: Our LUXURY VOICE joining us today is Jun Dong, the Chief Editor of Voyage China, one of the well-recognized travel publications in China. Voyage was established in 2004 and now reaches  passionate travelers and readers all over the country. Jun has been the heading the editorial team at Voyage for nine years and prior to Voyage she was with various lifestyle and travel publications. Jun and I will speak about adapting strategies at Voyage during the pandemic and how to keep their loyal readers excited about travel, the different digital channels and social media platforms in China and the importance of editorial content while keeping the consumer in mind. by Luxury Voices

31 min listen

What will luxury mean for the luxury traveller in post COVID-19 world? Moderated by Joanne Tang, Founder & CEO, Infinite Luxury Group by Luxury Voices

48 min listen

The growing influence of Asian luxury travellers, with Kathy Gallagher, CEO Asia Pacific, Quintessentially: Our LUXURY VOICE today is Kathy Gallagher, CEO, Asia Pacific at Quintessentially. Based out of Hong Kong, Kathy leads the regional business and is responsible for driving growth for the company, by working closely with Quintessentially members and corporate clients to help them tackle some of their most complex business challenges. She is part of Quintessentially’s Global Executive Committee and provides input and direction on the region’s fastest growing trends. With over 60 offices across the globe, staffed 24/7/365 by a diverse team of 1500+ specialists who speak 35 languages, Quintessentially is the global authority on luxury lifestyle, offering private concierge services and unparalleled access, anywhere in the world. More than just a luxury concierge service, Quintessentially has built a 360-degree lifestyle offering dictated by the needs and wants of its members. In addit by Luxury Voices

40 min listen

Curating travel stories to keep inspiring luxury Chinese explorers, with Shawn Ong, Chief Editor of Conde Nast Traveler China: Our LUXURY VOICE today is Shawn Ong, the Chief Editor of Conde Nast Traveler China, one of the most recognized international travel publications, reaching passionate travelers and readers all over the country. Shawn brings a wealth of knowledge in public relations, marketing and branding. He moved from Malaysia to China in 2012 and is based in Beijing. Shawn was involved with the launch of Conde Nast Traveler China’s edition and is now responsible for the editorial team. In our conversation, I will speak to Shawn about his early days at Conde Nast Traveler China, challenges and opportunities during the pandemic, the interests of Conde Nast Traveler’s China travel club members’ and new future travel trends. by Luxury Voices

30 min listen

Explore wellness hospitality in Asia and changes in the wake of this pandemic, moderated by Ingo R. Schweder Founder & CEO, GOCO Hospitality - An ILVM forum series: This episode is part 1 of a series of forums held during our ultra-luxury virtual travel show, Infinite Luxury Virtual Market, ILVM. Thought leaders were invited to debate about the luxury Asian travel market, share market insights and upcoming trends to look out for. This forum is moderated by Ingo R. Schweder, Founder & CEO GOCO Hospitality. PANELISTS: . Vivienne Tang, Founder & CEO, Destination Deluxe . Fifi Kao, Chief Editor, SpaChina Magazine . Tracy Lord, Director of Spa Operations, Sands Resorts Cotai Strip Macao GOCO Hospitality is a Consultancy, development and management for tomorrow’s wellness concepts. Traveling for a distinct purpose, wellness tourists are proven to spend more money and time on-property, stay longer, return more often and reduce hotel seasonality. As the global wellness economy surpasses $4.2 by Luxury Voices

35 min listen

From tea fields to a trail of luxury resorts with Malik J. Fernando, Managing Director of Resplendent Ceylon: Malik Fernando is a Director of MJF Holdings & Dilmah Tea, established by Merrill J Fernando, his father. Dilmah Tea, named after Merrill’s two sons Dilhan and Malik, was the first producer owned tea brand, offering tea ‘picked, perfected and packed’ at origin. Malik is also the Managing Director of Resplendent Ceylon, the first Sri Lankan luxury resort brand. Resplendent Ceylon is developing a collection of small, luxury resorts offering travellers a remarkable circuit across Sri Lanka, with a range of authentic experiences, while contributing towards local communities and the environment through the MJF Foundation & Dilmah Conservation. The iconic Ceylon Tea Trails in the tea carpeted Central Highlands, Cape Weligama a cliff top beach resort in the island south and Wild Coast Tented Lodge a safari lodge, are all members of Relais & Chateaux. Three more resorts are under devel by Luxury Voices

45 min listen

Innovating to capture the luxury domestic market in China’s capital city, with Brian Tong, General Manager, Waldorf Astoria, Beijing: Our Luxury Voice joining us today is Brian Tong, General Manager, Waldorf Astoria Beijing. Brian brings over 20 years of experience before joining Waldorf Astoria Beijing. His previous tenures were with the Marriott and Starwood brands throughout Asia and he has held different roles and positions in New York, Hong Kong, Taipei, Xiamen and Macau where he has gained a significant amount of important and vital experience. Opened in 2014, Waldorf Astoria Beijing marks the second Waldorf Astoria hotel in China and the brand’s continued international expansion. Standing as a dramatic bronze building, the hotel is a landmark in the heart of the Wangfujing district, and an icon where time transcends through the rich Chinese tradition to today’s sophisticated affluent lifestyle. In this episode, Joanne finds out from Brian how he is innovating to differentiate by Luxury Voices

22 min listen

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Delivering the finest concierge services for China's wealthiest, with Tim Li, Founder FCT Concierge Inc.

Delivering the finest concierge services for China's wealthiest, with Tim Li, Founder FCT Concierge Inc.

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