Regardless of how you might choose to describe your journey through 2020, it is finally coming to an end. And while some of its effects will be with us for a long time, we have reached the point where it is not just appropriate to start thinking forward to 2021, it is absolutely necessary. Christopher Sawchuk, Principal and Global Procurement Advisory Practice Leader at The Hackett Group, and Vishal Patel, VP of Product Marketing at Ivalua, joined us for an AOP Live session on September 15th. As they pointed out during the live event, the preparations procurement originations make now will determine their readiness to succeed in the ‘next normal.’ Making good decisions now about digital transformation, agility, and supply chain risk will pay dividends later on. In a podcast based on the AOP Live session, Christopher and VIshal answer audience questions about: How they think procurement actually performed during the spring and summer of 2020, now that we’ve had an opportunity to gain some perspective Making the transition from mid-crisis to post-crisis, including the changes that are likely to remain a part of procurement’s priorities for the foreseeable future The actions we can start taking today to position procurement for success in 2021 and beyond