48 min listen
353: Divine foods and heavenly spirits with David Kennedy
353: Divine foods and heavenly spirits with David Kennedy
ratings:
Length:
80 minutes
Released:
Jul 24, 2017
Format:
Podcast episode
Description
It was in Boston, MA where David Kennedy got his start in the restaurant industry, as a part-time bartending while working towards his MBA. Today, David is the founder of The Holy Grail, located in Epping, NH, which has been nominated as NH's #1 Irish Pub 7 years running. In this episode we will discuss: Making guests feel special. The host and the dishwasher are the most important part of your restaurant. The importance of saying good-bye and thank you when guests leave. Make guests and team members feel like they matter. Turn your restaurant into a learning experience for your staff. The importance of passion. Looking for the perfect location for your concept. The importance of researching the market that you're trying to break into. Start small. Proper promotion. Creating a really creative loyalty program.
Released:
Jul 24, 2017
Format:
Podcast episode
Titles in the series (100)
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