My guest on this episode is Victoria Sylvester, or Vikki for short. Vikki is the founder of Acacia Training, a U.K. based training company focused on childcare, healthcare, and dental care. I was very excited for this conversation for a number of reasons. First, Vikki sold Acacia to MBH through their Agglomeration model whereby Acacia’s private stock is exchanged for MBH’s public stock. We discuss the model in great length and it’s one of the more unique models for SMB acquisitions I’ve come across through the podcast. Second, Vikki’s role as CEO has changed dramatically over time as the company has grown and I was very interested to hear about each of those stages and what tasks have been challenging for her to let go of.   Over the course of this episode we discuss the early years of Acacia, how she receives feedback from her team and her students, what she looks for when acquiring other training programs, and her perspective as an owner selling her company. For the full episode transcript and more, visit alexbridgeman.com/podcast. I’m also the founder of The Operator’s Handbook, a print publication where small company operators share their insights and ideas for building more effective and profitable companies. Articles focus on process improvement, sales, hiring and training, managing culture, and all responsibilities within operating a small company. If you run a small business and are looking for new ways to grow and improve, subscribe today and join your peers in the endless pursuit of better at theoperatorshandbook.com.