37 min listen
79. The Science Behind Happy Leadership and Improved Customer Service Experiences With Tia Graham
79. The Science Behind Happy Leadership and Improved Customer Service Experiences With Tia Graham
ratings:
Length:
25 minutes
Released:
Mar 19, 2023
Format:
Podcast episode
Description
Do your work teams seem disengaged? Are you looking for simple impactful ways to enhance your company culture? Stacy Sherman and guest Tia Graham, an expert on positive psychology, discuss eight steps for creating a workplace of happy leadership that elevates employee engagement and drives bottom-line results. You'll hear fascinating research and learn how investing in relationships can lead to greater success than focusing on completing tasks. We want you to take control of your own happiness and become a change agent for positive leadership, as your colleagues and customers will see and feel it. More info:
Released:
Mar 19, 2023
Format:
Podcast episode
Titles in the series (100)
26. Understanding and Influencing Your Customers' Decisions with Mary Drumond: Do your customers think you're deaf? How can you really hear them to fix pain points and impact customers' decisions? Stacy Sherman interviews Mary Drumond, Chief Marketing Officer at Worthix, to discuss these questions. Additional topics... by Doing Customer Experience Right with Stacy Sherman