Remy Ruesenberg is a born and bred Las Vegan who grew up around the hospitality industry; Remy’s mother worked at the Bellagio from the time he was born and Remy eventually followed in her footsteps, steadily working his way up from pool lifeguard to his current role: Director Of Hotel Operations at Park MGM & NoMad Las Vegas. In this episode, Remy shares a story that helped shape his ethos as a leader in the hospitality industry — a road trip through the UK and Ireland planned by his wife’s grandfather. However, Grandpa’s preferred way of traveling was to mostly wing it; walk up to a new village, stop into a pub for a pint with the locals, and ask around for places to stay that night. For Remy, it was a lesson in the joy of serendipity and a reminder that the ultimate hospitality is kindness from strangers. This was also the trip when Remy got down on one knee and asked his partner to marry him... in a Scottish castle, naturally!