In this episode, Troy interviews Arjun Paliwal the Founder and Head of Research of InvestorKit based in Sydney, Australia. Arjun has set up his own business to help customers, particularly property investors, find high pressure markets, maximise capital growth, and build impressive portfolios.  Arjun launched his buyer’s agency – which specialises in interpreting and storytelling of data to make informed residential and commercial real estate investment decisions and creates proprietary detailed research and analysis –after transitioning from being a CBA manager. InvestorKit started in 2018 and has been in operation for over 4 years. It’s a growing business with over 17 full-time employees and annual revenue of around $3 million. Arjun says starting a buyer’s agency out of curiosity necessitates preparing for the challenges and opportunities that come with it. “I had no idea of what I was going to do,” he says, but with an aligned passion and drive to help people, and support from his family and friends he succeeded. “I really enjoyed this and wanted to help others, and the passions aligned from investing, helping people, and turned it into a business”, he added. This Cast Covers Founding and running a buyer’s agency focused on helping property investors in three ways. Taking unique strategies in the real estate marketing world to ensure success. Starting in 2018 with a couple of hundred thousand dollars in revenue to $3 million dollars and growing with over 17 FTEs.  How to secure the best quality customers through transparency and good PR. Two key areas in business to achieve the most that add the greatest value. Growing and retention of the business through two “takeaways”.  Establishing “trust” as a small business owner to develop and maintain relationships. Recommendations on adding people to the team and building a sustainable and kickass culture that helps with the growth. How compound effects can be the breakthrough in the odds of business venturing. The “omnichannel” in personal and professional development. Links: Arjun’s Linkedin Arjun’ Facebook Additional Resources: InvestorKit If You’re Not First, You’re-Last Book by Grant Cardone     Quotes: “Because of the constant pressure, I almost never think I've achieved or am achieving something successful.” —Arjun Paliwal “Success is just the impact you can have on yourself, your loved ones, and those close to you, and the impact we’re making with clients.” —Arjun Paliwal “Having been through various marketing channels, approaches, and strategies, and started to pick out what’s really working has been a game changer for the business.” —Arjun Paliwal “Giving the trust that people want us to give away can get you the best quality customers who love what you do, want to work with you, enjoy your transparency, and carry the values and ethics that you have.” —Arjun Paliwal “Keep asking questions; even if it makes you look like the dumbest person, it can help you improve and process up.” —Arjun Paliwal