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Dan Gingiss on How to Leverage Social Media to Create a Better Customer Experience
Dan Gingiss on How to Leverage Social Media to Create a Better Customer Experience
ratings:
Length:
34 minutes
Released:
Jul 5, 2016
Format:
Podcast episode
Description
Shep Hyken discusses social customer care with Dan Gingiss, head of digital marketing for a Fortune 100 healthcare company, expert on social media & social customer care, and co-host of the “Focus on Customer Service” podcast. Dan shares his thoughts on the impact that social media is having on customer service and provides tips on how to deliver a better customer experience by using social media. There is a convergence of social media, marketing and customer service, and you can’t avoid integrating the three. So, don’t miss out on some expert advice from a social media and marketing guru!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Learn more about your ad choices. Visit megaphone.fm/adchoices
Released:
Jul 5, 2016
Format:
Podcast episode
Titles in the series (100)
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