39 min listen
Jeannie Walters Shares How To Improve The Customer Experience
Jeannie Walters Shares How To Improve The Customer Experience
ratings:
Length:
36 minutes
Released:
Jul 18, 2016
Format:
Podcast episode
Description
Shep Hyken speaks with the CEO of 360Connext, keynote speaker, and Certified Customer Experience Professional (CCXP) Jeannie Walters, on improving customer experience. They discuss customer experience mission statements, customer expectations, and how to improve everyday interactions. Jeannie shares her expertise, as a leading authority on microinteractions, and how by improving these seemingly minor details you can greatly impact the customer experience. The customer experience is integral for every business, so you can’t afford to miss out on this expert advice.
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Released:
Jul 18, 2016
Format:
Podcast episode
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